Retail Store Manager

Acorns Children’s Hospice Trust is looking for a Community Shop Manager to lead our Moseley Shop, inspire a dedicated team, drive sales performance and create an exceptional shopping experience that supports local children and families.  You’ll work 37.5 hours per week, including some weekend working.

About the Role

Acorns Children's Hospice are a children's charity, offering specialist palliative nursing care and support for local children and their families.  We have a network of charity shops across the West Midlands and Gloucestershire, which help to provide the funding that we need to provide this care.

As Community Shop Manager, you will:

• Create an inspiring and engaging shop environment that delights customers, and helps Acorns stand out on the high street.
• Take ownership of stock selection, pricing and visual merchandising, using your commercial judgement to maximise sales and profitability
• Lead, motivate and develop your team to deliver outstanding customer service and achieve sales targets.
• Think like an entrepreneur, identifying opportunities to grow income, increase footfall and make the most of every donation and sales opportunity.
• Use sales data, customer insights and local market trends to make informed decisions that drive shop performance and growth.

Click here to see inside one of our Acorns shops

About You

• Retail experience and experience of working towards targets
• Experience of leading and motivating a team
• IT skills
• Happy to work weekends
• Enjoy a role that involves significant levels of manual handling

What We Offer

• £27,885 per annum
• 37.5 hours per week
• Based in Acorns Moseley Shop (B13 8JP)
• Employee discounts from leading retailers – including the Blue Light Card
• Discounts on refurbished tech
• Eye Test discount
• Health cash plan
• Gym membership and equipment discount scheme
• Time off to volunteer
• Bike2Work scheme - save up to 42% on bikes and equipment 
• Wellbeing, legal and financial support
• Generous contribution to group personal pension plan (7.5%) 

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate be asked to provide two satisfactory references.

As a UNICEF Gold Rights Respecting organisation we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.

If you have any questions, please contact us at recruitment@acorns.org.uk

Find out about our culture, career development, benefits and more here: Why Work for Acorns?