Volunteer Management System Implementation Officer

Acorns Children's Hospice are looking for a Volunteer Management Officer to support the implementation of a new Volunteer Management System across the organisation. We need a passionate, organised, and tech-savvy individual to help launch and embed the system.   This is a fixed term role until March 2026.

About the Role

We are a registered charity, based in the West Midlands and we care for life-limited or life-threatened babies, children and young people and support their families. As a charity, we have valued volunteers who donate their time at our hospices, shops, fundraising events and in the local community.  

As a Volunteer Management System Officer, you will:

• Support the procurement of a new Volunteer Management System (VMS)
• Assist the volunteering team to build and develop the system
• Develop a training plan for staff and volunteers to understand the system and get the best out of it
• Create training materials including session plans, user guides, video guides etc
• Deliver training on how to use the new VMS to teams across the organisation
• Monitor and evaluate user experiences of the system

About You

• Experience of implementing systems
• Experience of developing and delivering training for a wide audience
• Understanding of the unique support needs of volunteers
• Ability to travel independently across the Acorns area

What We Offer

• £30,000 to £35,000 per annum
• 37.5 hours per week
• Based in Birmingham (B47 6JR), with remote working and travel across the Acorns region
• Employee discounts from leading retailers
• Employee gym discount scheme
• Bike-to-Work scheme
• Generous contribution to group personal pension plan or continuation of current NHS pension scheme
• NHS pension scheme life assurance or Acorns group life assurance scheme

Interviews are scheduled to be held on 31 July

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be subject to a DBS check for children and will be asked to provide two satisfactory references.

As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.

If you have any questions, please contact us at recruitment@acorns.org.uk

Find out about our culture, career development, benefits and more here: Why Work for Acorns?