Facilities Team Administration Volunteer - (Selly Oak)

Who We Are
Acorns Children’s Hospice provides specialist care, short breaks, and support for children with life-limiting conditions and their families. Our dedicated teams provide specialist tailored care, including complex medical care, short breaks and emotional and practical support for babies, children and young people and their families, at our three hospices in Worcester, Birmingham and Walsall as well as in the community. 

Why We Need You
When children and families come to Acorns for care and support in one of our hospices it is vital we offer a welcoming environment which is well equipped, clean and safe. Our facilities team which consists of facilities managers, a head of health and safety, administration, maintenance, housekeeping and kitchen staff, are responsible for our estates, buildings and grounds and the stocks we require within. 

We are seeking one or two administration volunteers to support the day-to-day activities of the facilities department.

What You’ll Do

• Monitoring the facilities in-box
• Maintaining the calendar of tasks / visits and work schedules
• Stock management administration and orders
• Relaying messages across the team and externally by phone or email
• Keeping various electronically held data systems up to date
• General admin support such as typing up notes, letters and filing
• Dealing with enquiries
• Acting as an ambassador for Acorns in all interactions both internally and externally

Time Commitment
One or two sessions per week, ideally weekdays. A minimum one-year commitment is preferred. Your time commitment will include an in-person induction, initial basic online training (2-3 hours) plus other role specific training. 

There will be ongoing meetings and supervision sessions with team members 

Where You’ll Volunteer
We will supply a laptop to enable you to volunteer from home, however you will be required to visit a local site for face-to-face supervision and general meetings on occasions as well as more frequent online conversations with your supervisor.

Is This Role for You?
We’re looking for reliable, friendly volunteers with good admin, communication, and computer skills, who are comfortable supporting a hospice environment.

Why Volunteer With Us?

• Make a meaningful impact
• Gain valuable experience and references
• Meet like-minded people
• Access training and retail discounts
• Travel expenses available

How to Apply
Visit Facilities Team Administration Volunteer  or email volunteer@acorns.org.uk. Enhanced DBS check and references required (covered by Acorns)