Retail Volunteers (Harborne Superstore)

Retail Volunteers  - We have multiple Volunteer Opportunities in Acorns Children's Hospice Superstore in Harborne

Acorns have a network of shops across the West Midlands that generate a substantial level of income to enable us to care for children and their families. 

To help us to continue to provide the care that we do, we are looking for fun and enthusiastic volunteers to join us in our Harborne Superstore. Our shops are exciting and dynamic, with no two days being the same. From our walk-in customers, to receiving donations, and everything in between.

Furniture Assembly Volunteer

• Assembling and dismantling flat-pack furniture.
• Completing tasks within customer assembly request timeframes.
• Identifying and reporting defects or missing parts during furniture construction.
• Performing minor repairs on donated goods as needed.

Retail Assistant

• Providing excellent customer service and engaging with customers.
• Accepting, sorting, and organizing donated stock.
• Pricing items for sale in accordance with store guidelines.
• Operating the till and assisting with customer purchases.
• Managing returns, exchanges, and refunds following store policies.
• Providing a friendly and efficient service to customers.

Key Volunteers

• We’re also really excited to be offering volunteers the opportunity to take on more responsibility—this could include opening and closing the store, as well as supporting with key managerial tasks. It’s a great chance to grow your skills and play an even bigger role in the team!

How Much Time will it take

Our shop is open Monday to Saturday 9am to 6pm and Sundays 10am to 4pm You can volunteer the hours that suit you, but it would be great if you could support in the shop for at least 3 hours a week.

Why volunteer at Acorns? 

• To help a local charity and make a difference in your local community
• Connect with likeminded people and make new friends
• Enhance your CV by learning new skills and gaining experience
• Opportunities to progress to other roles
• Access to free online courses
• Retail discounts
• Invites to social events and participation in our volunteer recognition schemes and rewards

Full training will be provided