Community Shop Manager (Chelmsley Wood)

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Acorns Children’s Hospice Trust are now looking for a Community Shop Manager for our Chelmsley Wood Shop to lead a team of volunteers, achieve set targets and to maintain standards.  You’ll work 37.5 hours per week, including some weekend working.

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About the Role

Acorns have a network of shops across the West Midlands and Gloucestershire. Our shops generate a substantial level of income and goodwill to enable us to care for children and their families.

Our focus is around empowering volunteers to maximize their potential within our shops. The Community Shop Manager has the freedom to make local decisions to drive their business within their community, to encourage volunteer and donor support, and to act as an entrepreneur to maximize every sales opportunity available. The role of Community Shop Manager is at the forefront of Acorns role within the community.

As the leader of your shop, you’ll create an exciting shop floor experience that makes Acorns stand out from our competitors. You’ll make local decisions about the quality of stock, levels of pricing and style of merchandising, leading a team of volunteers to uphold these standards.  You’ll review sales reports from the EPOS system, analyze and make decisions based on the data and trends these reports show.  

You’ll provide inspired leadership and motivation for a team of volunteers and maximize the potential of every individual within your shop by understanding their skills and experiences, and utilizing them to reach their full potential.  You will grow and develop volunteers, including any appropriate ‘Key Volunteers’ to take responsibility for different departments and shop activities. 

Click here to see inside one of our Acorns shops

About You

You will be experienced in working towards targets and will strive to beat your agreed target for donated sales and gift aid.  You’ll be IT literate as you’ll need to understand the data from our sales reporting system and analyze sales reports. You’ll have proven experience of leading and motivating a team of people.  Previous experience of working with volunteers would be advantageous.

We want our Shop Managers to firmly embed their shop into the fabric of the local community by being proactive in assessing opportunities within the community for the shop to get involved in, so ideally you’ll be based in the local area.

You’ll be happy to work weekends and enjoy a role that involves significant levels of manual handing.  You should have the ability to travel independently throughout the organization to cover shops and attend area meetings

What We Offer

  • £27,787 per annum
  • 37.5 hours per week
  • Employee discounts from leading retailers
  • Employee gym discount scheme
  • Bike-to-Work scheme
  • Generous contribution to group personal pension plan
  • Acorns group life assurance scheme

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate be asked to provide two satisfactory references.

As a UNICEF Gold Rights Respecting organization we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organization. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.

If you have any questions, please contact us at recruitment@acorns.org.uk

Find out about our culture, career development, benefits and more here: Why Work for Acorns?



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