Assistant Manager (Washwood Heath)

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We are now looking for a Deputy Shop Manager to support the Washwood Heath, Birmingham Shop Manager in leading a team of volunteers, achieving set targets and maintaining standards (based in the Fox & Goose Shopping Centre).  You’ll work 15 hours per week, including some weekend working.

Join the Charity Retail Association's Outstanding Charity Retailer of the Year 2023!

About the Role

Acorns Children's Hospice are a children's charity, offering specialist palliative nursing care and support for local children and their families.  Every year, we support over 750 children and nearly 1,000 families, including those who are bereaved.  We have a network of charity shops across the West Midlands and Gloucestershire, which help to provide the funding that we need to provide this care.

As Deputy Community Shop Manager, you will:

  • Support the Shop Manager to create an exciting shop floor experience that makes Acorns stand out from our competitors
  • Make decisions about the quality of stock, levels of pricing and style of merchandising
  • Lead a team of volunteers 
  • Achieve sales targets by encouraging donations, purchases and gift aid

Click here to see inside one of our Acorns shops

About You

  • Retail experience and experience of working towards targets
  • Ability to lead and motivate a team
  • IT skills
  • Happy to work weekends
  • Enjoy a role that involves significant levels of manual handling
  • Ability to travel independently to cover shops in the area if needed

We want our Shop Managers to firmly embed their shop into the fabric of the local community by being proactive in assessing opportunities within the community for the shop to get involved in, so ideally you’ll be based in the local area.

What We Offer

  • £23,498 per annum (pro rata) / £12.05 per hour
  • 15 hours per week
  • Employee discounts from leading retailers
  • Employee gym discount scheme
  • Bike-to-Work scheme
  • Generous contribution to group personal pension plan
  • Acorns group life assurance scheme

Interviews are scheduled to be held on 2 July 2024

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.

As a UNICEF Gold Rights Respecting organisation we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.

If you have any questions, please contact us at

Find out about our culture, career development, benefits and more here: Why Work for Acorns?

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