Assistant Manager (Tewkesbury)

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We are excited to be opening a brand new Acorns Charity Superstore in Tewkesbury in May.  We're looking for a Deputy Shop Manager to support with the opening of the shop and work with the shop manager to lead a team in achieving set targets and maintaining standards.  You’ll work 37.5 hours per week.

Join the Charity Retail Association's Outstanding Charity Retailer of the Year 2023!

About the Role

Acorns Children's Hospice are a children's charity, offering specialist palliative nursing care and support for local children and their families.  Every year, we support over 750 children and nearly 1,000 families, including those who are bereaved.  We have a network of charity shops across the West Midlands and Gloucestershire, which help to provide the funding that we need to provide this care.

Our new shop on Tewkesbury High Street will feature pre-loved clothing, books, furniture and much more!  We're looking for a Deputy Shop Manager to support us with the planning and opening, helping to find volunteers, donations and be part of the new opening celebrations.  Once the shop is open, you'll work with and support the Shop Manager, in making decisions to drive your business within the community, to encourage volunteer and donor support, and to act as an entrepreneur to maximise every sales opportunity available. 

You’ll work with the Community Shop Manager to make local decisions about the quality of stock, levels of pricing and style of merchandising. You’ll discuss sales reports from the EPOS system, analyse and in consultation with the Community Shop Manager, make decisions based on the data and trends these reports show. You’ll provide inspired leadership and motivation for a team of volunteers and maximise the potential of every individual within your shop by understanding their skills and experiences, and utilising them to reach their full potential.

Click here to see inside one of our Acorns shops

About You

  • Retail experience and experience of working towards targets
  • Ability to lead and motivate a team
  • IT skills
  • Happy to work weekends
  • Enjoy a role that involves significant levels of manual handling
  • Ability to travel independently to cover shops in the area if needed

We want our Shop Managers to firmly embed their shop into the fabric of the local community by being proactive in assessing opportunities within the community for the shop to get involved in, so ideally you’ll be based in the local area.

What We Offer

  • £23,985 per annum
  • 37.5 hours per week
  • Employee discounts from leading retailers
  • Employee gym discount scheme
  • Bike-to-Work scheme
  • Generous contribution to group personal pension plan
  • Acorns group life assurance scheme

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be asked to provide two satisfactory references.

As a UNICEF Gold Rights Respecting organisation we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.

If you have any questions, please contact us at

Find out about our culture, career development, benefits and more here: Why Work for Acorns?

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