IT Cabling Technician

Acorns Childrens Hospice are now looking for a Cabling & Hardware Support Technician to support installation, maintenance and remediation on structured cabling systems.

About the Role

At Acorns Children’s Hospice we offer specialist palliative care and support for children and their families across the West Midlands. We are there wherever and whenever they need us, in the hospice, community and at home. Our aim at Acorns is to help families feel equipped to cope at every stage of their child’s life with dedicated teams offering psychological, emotional and practical support. 

As a Cabling & Hardware Technician, you will:

• Verify and test cable installations
• Support installation and configuration of hardware including PCs, laptops and other networking devices
• Diagnose and resolve hardware or connectivity related issues
• Create and maintain documentation of cabling layouts, hardware configurations and troubleshooting procedures
• Provide scheduled on-site support, maiintenance and guidance

About You

• Relevant professional qualification or industry certificate
• Experience of cabling and hardware support including structured cabling patching, installation and deployment
• In-depth knowledge of structured cabling standards
• Familiarity with hardware components such as servers, switches, routers and network interfaces
• Ability to travel independently throughout the organisation to provide on-site support

What We Offer

• £23,000 to £29,000 per annum
• 37 hours per week
• Based in our Birmingham Office (B47 6JR) and travel across all sites
• Employee discounts from leading retailers
• Employee gym discount scheme
• Bike-to-Work scheme
• Generous contribution to group personal pension plan or continuation of current NHS pension scheme
• NHS pension scheme life assurance or Acorns group life assurance scheme

You need to be eligible to work in the UK to be considered for this role. We are committed to safeguarding children and vulnerable adults and therefore any successful candidate will be subject to an enhanced DBS check for children and will be asked to provide two satisfactory references.

As a UNICEF Gold Rights Respecting organisation, we are committed to ensuring that the United Nations Convention for the Rights of the Child is embedded into both culture and practice within the organisation. As an employee you will be a Duty Bearer for Children’s Rights and support all children to be Rights Holders.

If you have any questions, please contact us at recruitment@acorns.org.uk

Find out about our culture, career development, benefits and more here: Why Work for Acorns?